Senior Program Manager, Global Operations Africa by Population Services International April 2023

Senior Program Manager, Global Operations Africa by Population Services International


Senior Manager, Program

Based in Washington, DC and PSI approved US States
10-25% international travel
Work From Almost Anywhere Status = Eligible
Reports to Head of Program Management, Africa Operations

Who we are
PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.

Join us!
The Global Operations Africa Program Management Team (PMT) leverages the power of the PSI network to establish operational and technical excellence in and beyond market to achieve positive and scaled consumer powered primary health care outcomes.

PSI seeks a Senior Manager, Program that will direct PSI’s operational, technical, and programmatic excellence goals and execution of quality standards by supervising multiple direct reports and/or team(s) of headquarters and/or field staff who are responsible for providing wide-ranging operational, technical, and/or project management support to a global project or portfolio of network members/country projects. Work with network members/country or global project teams, headquarters technical and service departments, and subcontractors to ensure program/project objectives are met to high standards of quality and timeliness and are in compliance with donor requirements. Ensure the programmatic and financial health and technical quality of a portfolio of donors, programs, and/or countries of high complexity. Demonstrate advanced knowledge or specialized subject matter expertise in at least one technical and/or functional area (e.g., a health area or specific program management skillset). Actively contribute to wider departmental and/or organizational initiatives and working groups, and strategic-level design and impact at project, departmental, and organizational levels. Provide significant support to project or departmental leadership with donor relations or lead donor relations directly. Actively contribute to wider departmental and/or organizational initiatives and working groups, and strategic-level design and impact at project, departmental, and organizational levels. Within a global project or technical team lead or provide significant contributions to the development of technical documents and presentations for internal and external audiences. The level of effort across essential functions will vary depending upon the program management team joined and the portfolio.

Salary Range:
$111,000 (MINIMUM) – $139,000 (MID-POINT) – $167,000 (MAXIMUM)

For US-based candidates, the annual base salary range is reflected above. * We value transparency and have provided the full salary range for this role. Actual base salary compensation will be determined by factors such as a candidate’s qualifications, experience, internal equity, external market analysis, and other business factors permitted by law. Hiring above the mid-point of the range would not be typical in order to allow for potential future salary growth. PSI offers a comprehensive benefits package which includes health care, retirement plan, generous leave, as well as other great benefits. For more information, please ask your recruiter or visit to learn more!

*For all applicants applying outside of the US; please note that those hired outside of the US will be employed through the local PSI office. Pay and benefits will be commensurate with the role and practices of the local office, including payment in local currency.


Your contributions

-Monitor and ensure smooth operational and programmatic implementation and technical quality of a portfolio of projects or network members/countries, including monitoring of agreement modifications, workplans and deliverables, subaward management, and continuous quality improvement in coordination with immediate team members, network member or global project team members, and global technical and service departments. 25% of Time
-Provide specialized expertise in at least one technical or functional area, contribute to training and technical support and departmental/organizational initiatives and working groups, oversee related internal and external knowledge management. 20% of Time
-Provide financial management support to department and network member/country project teams, including preparation and tracking of project, country, and team budgets, project spend, and review of financial reports. 15% of Time
-Assist or lead on new business development opportunities, including development and review of strategy, technical and cost proposals. 15% of Time
-Lead recruitment, training, and ongoing performance management of staff. 15% of Time
-Support representation of or directly represent project/department leadership with partners, donors, or other internal and external stakeholders. 10% of Time

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Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.


What are we looking for?

-Bachelor’s Degree (or international equivalent) in a related field
-Master’s Degree (or international equivalent) in a related field preferred
-At least 10 years of relevant experience. Degree can be substituted by years of experience.
-At least 3 years of supervisory experience.
-Deep, applied knowledge of international development, international donor priorities and/or health areas (such as DFID, USAID, CDC, KFW, corporate and foundation donors).
-Excellent written, verbal, and cross-cultural communications skills. Relevant language skills per country and program portfolio.
-Excellent, proven skills in Excel, budget management and monitoring, and strong financial acumen.
-Excellent analytical/problem solving skills.
-Staff mentorship, growth, and development skills.
-Skilled leader, including strong influencing skills and the ability to set strategic direction.
-Demonstrated ability to work in a multi-cultural environment.
-Ability to multi-task and work effectively in a fast-paced team environment.
-Ability to work effectively independently and within diverse teams and contexts.
-Highly organized, diligent, reliable, and a self-starter.
-Ability to revise and improve processes to improve efficiency.
-Ability to develop effective partnerships with internal senior management, external donors, stakeholders, and partners.

The candidate we hire will embody PSI’s corporate values:
Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.

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PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.


ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.

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